FAQ

Who do you serve?

We focus on the Hispanic market located in Texas, offering products tailored to our community and lifestyle.

Where do you ship?

We currently deliver only within Texas.
We do not deliver or ship to Mexico.

What delivery methods do you offer?

• Pick-up

• Home delivery

How long does delivery take?

Home delivery usually takes 1–3 business days after your order is confirmed.

What payment methods do you accept?

• Cash on delivery

• Electronic bank transfer

When do I have to make the payment?

If you choose cash on delivery, you pay when you receive your order.
For electronic bank transfers, payment must be completed before the order is shipped.

Can I change or cancel my order?

Yes, as long as the order has not been shipped. Please contact us as soon as possible to request changes or cancellation.

What if my order arrives damaged or incorrect?

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery so we can assist you.

How can I contact customer support?

You can reach us through our website contact form or by the contact information provided on our store